499dat Terms and Conditions of Use — Full English Version

01 Introduction & Acceptance

These Terms & Conditions ("Terms") constitute a legal agreement between the 499dat online gaming platform and its users. By accessing the platform through the 499dat website, mobile app, or any other channel, you agree to these Terms.

These Terms have been prepared in compliance with applicable laws and regulations in Bangladesh. 499dat is always committed to protecting the safety and interests of its users.

Eligibility Requirements

• You must be at least 18 years of age
• You must be a resident of Bangladesh or a region serviced by 499dat
• You must have a valid identity and payment method in your own name
• You must not have previously been banned from 499dat
• You must use the platform voluntarily and in a sound state of mind

02 Account Registration & Verification

To register on 499dat, you must provide accurate and complete information. Opening an account with false details is prohibited, and such accounts may be closed at any time.

Information Required at Registration

• Full legal name (as per national ID)
• Valid mobile number (recommended if registered with Mobile Banking/Nagad)
• Date of birth (for age verification)
• Valid email address
• Preferred payment method details

KYC Verification Process

499dat conducts KYC (Know Your Customer) verification for security and anti-money laundering purposes. The following documents may be required for withdrawals above a certain amount:

03 Deposit & Withdrawal Policy

All financial transactions on 499dat are fully secure and transparent. Deposits and withdrawals are easy to make using the most popular mobile payment methods in Bangladesh.

Deposit Rules

• Minimum deposit amount: BDT 100 (one hundred taka)
• Only payment methods registered in your own name may be used
• Third-party deposits are not accepted
• Deposits are typically credited to your account instantly
• Any issues must be reported to support within 24 hours

Withdrawal Rules

• Minimum withdrawal amount: BDT 300 (three hundred taka)
• Withdrawals can only be made to the payment method used for the deposit
• Processing time: typically within 1–24 hours
• Wagering requirements must be fulfilled before withdrawing bonus funds
• Large withdrawals may be held until KYC verification is complete
• 499dat reserves the right to suspend withdrawals while any suspicious transactions are under investigation

04 Bonus & Promotional Offers

499dat regularly offers a variety of bonuses and promotional deals. Each offer carries its own terms, which you should read carefully before accepting.

General Bonus Terms

• Every bonus comes with a wagering requirement (rollover requirement) — generally 10x to 30x the bonus amount
• Bonus conditions must be met within a specified time after claiming
• Bonuses cannot be used on all games — eligible games will be specified in the offer
• Claiming the same bonus more than once is prohibited
• Accounts may be suspended in cases of bonus abuse

Bonus Types

• Welcome Bonus: Available to new members on their first deposit
• Reload Bonus: Available to existing members on reload deposits
• Cashback Bonus: Refundable amount based on net losses over a specified period
• Referral Bonus: Refer a friend and both of you earn rewards
• Free Spins: Free spins on selected slot games

05 Gaming Rules

All games on 499dat are powered by certified, unbiased RNG (Random Number Generator) technology. Game outcomes are entirely random and cannot be influenced by any party.

General Gaming Rules

• Game outcomes are final and cannot be changed (except in the case of technical errors)
• Each game has its own rules and payout rate
• Bets placed during an internet disconnection will be resolved in accordance with platform policy
• The dealer's decision is final in Live Casino games
• Winnings resulting from system errors will not be paid out

Sports Betting Rules

• Bets cannot be changed once confirmed
• If an event is cancelled, the staked amount will be refunded
• Odds may change during live betting — bets will be settled at the confirmed odds
• Bets placed on match-fixing related events may be forfeited

06 Prohibited Activities

499dat is committed to maintaining a safe and fair gaming environment. The following activities are strictly prohibited:

• Opening or operating multiple accounts under the same identity
• Using any strategy to abuse bonuses
• Use of automated bots, scripts, or other software
• Attempting unauthorized access to another user's account
• Collusion or conspiring with other players
• Attempting to hack or manipulate the platform's systems
• Operating an account with third-party funds (attempted money laundering)
• Harassment or abuse of other users or staff

07 Account Suspension & Closure Policy

499dat may temporarily suspend or permanently close an account under the following circumstances:

• If a breach of terms is established
• If KYC verification fails or false information is proven to have been submitted
• If suspicious financial activity is detected
• At the user's own request (self-exclusion)
• Under regulatory authority directive

Self-Exclusion

As part of our Responsible Gaming commitment, any user may voluntarily suspend their account for a set period or permanently. To use this option, please contact our support team. Any attempt to open a new account while a self-exclusion is active will be declined.

08 Privacy & Data Protection

499dat treats the security of your personal information as its highest priority. All data is protected with 256-bit SSL encryption. We never sell your information to third parties.

• Your information is used solely for the purpose of delivering services and ensuring security
• May be required to share information upon lawful request from a regulatory authority
• You have the right to request access to, correction of, or deletion of your data

For more details, visit our Privacy Policy Read the page.

09 Responsible Gaming

499dat believes gaming should be a source of entertainment. We encourage all users to game responsibly.

• Only bet what you can afford — never gamble with borrowed money
• Avoid the urge to place larger bets to chase your losses
• Set clear time and budget limits — and stick to them
• If gaming is affecting your daily life, relationships, or finances, please seek help
• If you are struggling, please use the self-exclusion feature

For more information, visit our Responsible Gaming View the page.

10 Limitation of Liability

499dat accepts no liability in the following circumstances:

• Loss on a game or bet due to internet disconnection
• Losses caused by third-party software or hardware issues
• Temporary service interruption due to unexpected technical errors
• Losses resulting from the user's own negligence or breach of terms
• Service disruptions caused by force majeure events (natural disasters, war, pandemic)

11 Dispute Resolution

If a dispute or complaint arises, please contact 499dat's support team in the first instance. We work to resolve all complaints promptly and impartially.

Complaint Process

• Step 1: Submit a complaint via support chat or email — a response will be provided within 48 hours
• Step 2: The investigation may take 5–7 business days to complete
• Step 3: Once the investigation is complete, you will be notified of the outcome in writing
• Step 4: If unsatisfied with the decision, you will have the option to refer the matter to a third-party mediator

499dat is committed to ensuring transparency and fairness in all dispute resolution matters.

12 Contact

If you have any questions or feedback regarding these Terms & Conditions, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Via the chat icon at the bottom right of the website
• Response time: Usually within 1–4 hours