Privacy Policy

499datPrivacy & Data Protection Policy at -

Learn exactly how important your personal data is to us — how it is collected, stored, and protected — all covered in full on this page.

Last updated: January 2026

We your information How We Protect It

Six core pillars of privacy protection at 499dat — at a glance

SSL Encryption

Every transaction and login is encrypted with 256-bit SSL technology. No third party can access this information.

Secure Data Storage

Your personal information is stored on secured servers. Multiple layers of firewalls are in place to prevent unauthorized access.

Never Sold to Third Parties

We never sell or rent your personal information to third parties. Your data is used solely to improve our services.

Your Control

You may request to view, correct, or delete your information at any time. This is your right.

KYC Protection

Documents submitted for identity verification are kept under strict security and are accessible only to authorized personnel.

Spam-free communication

Your email address or phone number will never be used for unrelated advertising. Only necessary notifications are sent.

In brief: 499dat places the highest importance on your privacy. Your information is used solely to provide you with a better experience. We never sell your data.

01 Introduction

499dat takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information. By accessing our platform — whether through the 499dat website, mobile app, or any other channel — you are agreeing to the terms of this Policy.

We believe transparency is the foundation of trust. This Policy has been written in plain language so you can clearly understand what we do — and do not do — with your information. The 499dat Privacy Policy has been developed in compliance with all applicable laws and regulations.

If you have any questions about anything covered in this Policy, please reach out to our support team. We are always happy to help.

02 What Information We Collect

499dat collects several types of information — some provided directly by you, and some collected automatically. A detailed breakdown by category is provided below:

Information provided directly

  • Full name (as per national ID)
  • Date of Birth & Age Verification Details
  • Mobile number and email address
  • Mobile Banking, Nagad, or Rocket account details (for transactions only)
  • A copy of your national ID or passport for KYC verification
  • Messages and complaints sent via support chat

Automatically collected information

  • IP Address & Device Type
  • Browser type and operating system
  • A record of which pages you visited on the platform and for how long
  • Gaming History & Betting Data
  • Login time and location data (subject to permission)

Please note: We never store your full card number or bank PIN. Payment details are processed directly through a secure payment gateway.

What Data Is Collected and Why

Data Type Reason for collection Required?
Name & Date of Birth Age & Identity Verification Yes
Mobile number Account Security & Communication Yes
Payment Information Deposit & Withdrawal Processing Yes
IP Address Fraud Prevention & Security Automatic
Gaming History Dispute resolution & improvement Automatic
Email Address Sending Important Notifications Yes

03 How Your Data Is Used

499dat uses your information only for the purposes listed below. We never misuse your data, and every use is backed by a clear legal basis.

  • Account Management: Your information is used to create, verify, and secure your account
  • Transaction processing: To process deposits and withdrawals accurately
  • Customer Support: To respond to your complaints and queries promptly and accurately
  • Fraud Prevention: To detect suspicious activity and keep your account secure
  • Responsible Gaming: To identify problematic gaming patterns and provide timely support
  • Platform Development: To analyze user experience and improve service quality
  • Legal Obligations: To comply with applicable laws and regulatory requirements

Your data is never shared with third parties for marketing or advertising purposes. 499dat will never send promotional messages without your consent.

04 Who Your Data Is Shared With

499dat may share your information only in strictly limited circumstances, always with your best interests in mind. All possible scenarios are outlined below:

Authorized Sharing

  • Payment Processor: Necessary information is shared with Mobile Banking, Nagad, and Rocket to process transactions
  • Regulatory Authority: We may be required to share information in response to lawful requests from government or regulatory authorities
  • Anti-Money Laundering: Reporting suspicious financial activity to the relevant authorities is a legal obligation
  • Technology Partners: Software providers necessary for platform operations may access limited data — they are also bound by our confidentiality agreements

What we never do

  • Sale of information to advertising companies
  • Sharing data with data brokers without your consent
  • Sharing data with unrelated third parties
  • Transfer of information in anonymous or pseudonymous form

05 Cookie Policy

The 499dat website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.

Cookie Types

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and ensuring security Deleted at end of session
Functional Cookies Remembering language, theme, and preferences 30 days
Analytics Cookies Understanding usage patterns and improving the service 90 days
Marketing Cookies Showing relevant offers (subject to your consent) 1 year

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working.

06 How Long Data Is Retained

499dat does not retain your information longer than necessary. Each type of data is subject to a specific retention policy:

  • Account Information: For the duration of the active account and up to 5 years after closure (as required by law)
  • Financial Transaction Records: A minimum of 7 years as required by law
  • KYC Documents: Up to 5 years after account closure
  • Support chat records: Up to 2 years after the issue is resolved
  • Gaming History: For the duration of the active account and 3 years after closure
  • Marketing information: Deleted upon withdrawal of consent

Legal Grounds: Some data may not be erasable before a set time if it is connected to an ongoing investigation or legal process.

07 Your Rights

You have a number of important rights regarding your personal data on the 499dat platform. To exercise any of these rights, please contact our support team.

Right to Access Your Data

You may request to see what information we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted for specific reasons.

Right to Data Portability

You may request a copy of your data in a readable, portable format.

Right to Object

You may object to your data being used for specific purposes.

Exercising Your Rights: To exercise any of your rights, email us at [email protected]. We aim to respond within 30 business days.

08 Children's privacy

499dat is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

  • Age is verified at registration and users under 18 are not permitted to create an account
  • If we learn that personal data from a minor has been collected inadvertently, we will delete it immediately and close the account
  • If you suspect your child is using our platform, please notify our support team immediately

499dat follows a strict zero-tolerance policy to protect minors. Immediate action is taken upon detection of any underage account.

09 Security Measures

499dat applies industry-leading technology and practices to keep your data secure. Our multi-layered security framework is described below:

  • 256-bit SSL/TLS encryption: All data transfers are fully encrypted
  • Two-Factor Authentication (2FA): OTP-based authentication for added login security
  • Firewall & Intrusion Detection: Suspicious login attempts are blocked automatically
  • Regular Security Audits: Systems are regularly audited by independent third-party experts
  • Data Backup: Encrypted backups are stored in secure offsite locations
  • Staff Training: All staff receive regular training on privacy and security
  • Incident Response: Affected users are notified within 72 hours of any data breach

Your Role: Use a strong password, never share it with anyone, and contact support immediately if you notice any suspicious activity.

10 Changes to the Privacy Policy

499dat may update this Privacy Policy from time to time. When changes are made, we will notify you through the following methods:

  • The "Last Updated" date at the top of this page will be revised accordingly
  • A notification will be sent to your registered email address for any significant changes
  • Notifications may be displayed upon logging in to the platform

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

11 Contact us

Contact us for any questions, complaints, or requests to exercise your rights regarding this Privacy Policy:

  • Email: [email protected]
  • Live chat: Via the chat icon at the bottom right of the website
  • Response time: Typically within 1–4 hours, 48 hours maximum
  • Working Hours: 7 days a week, 24 hours a day

Last Updated: This Privacy Policy was last reviewed and updated in January 2026. The next scheduled review is July 2026.

Your Data Protection Assurance

Our Commitment to Protecting Your Privacy at 499dat

SSL Encrypted
Your Data Is Never Sold
Secure Storage
KYC Secured
Spam-free
Regular Audits
72-hour incident notice
24/7 Support

Trust 499dat-

Satisfied with our Privacy Policy? Join the 499dat platform today and enjoy the best online gaming experience in Bangladesh.

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